Responsible Gaming
Gaming Should Be Entertainment
At Aurenda Coffee Co., we believe that online gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. PayID pokies and online gaming carry real financial risk. Please gamble only with money you can afford to lose, and always set strict limits before you start playing.
Age Verification
Online gambling in Australia is only available to individuals who are 18 years of age or older. We are committed to preventing underage gambling. All players must verify their age before accessing any gaming products on our platform.
If you are under 18, please do not use this service.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Chasing losses by gambling more to try to recover money lost
- Gambling with larger amounts of money than intended
- Unable to stop or reduce gambling activities
- Hiding gambling activity or lying about time and money spent
- Neglecting family, work, study, or other responsibilities due to gambling
- Feeling anxious or irritable when attempting to reduce or stop gambling
- Borrowing money or using credit to fund gambling
- Experiencing mood changes (depression, anxiety, or stress) related to gambling
- Gambling to escape personal problems or negative feelings
- Failed attempts to cut back or stop gambling
If you recognise these signs, help is available.
Self-Help Tools & Controls
Most reputable online gaming platforms offer the following tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you are willing to accept
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
- Self-Exclusion: Voluntarily exclude yourself from gaming platforms for a set period or indefinitely
- Session Time Limits: Set automatic logout after a specified playing duration
Please use these tools to maintain control over your gaming activities.
Support Organisations
If you are struggling with gambling, free and confidential support is available:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, confidential, 24/7)
Provides counselling, self-help resources, and information for problem gambling in Australia.
International Support Services
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Need Help?
If you or someone you know is struggling with problem gambling, please reach out for help today. There is no shame in seeking support — problem gambling is a treatable condition, and assistance is available.
Contact Gambling Help Online now: 1800 858 858
Remember: You are not alone, and help is just a phone call away.